Kynth Triage vs Pylon

The whole team triages for less than one Pylon seat.

Pylon is the AI-native B2B support platform — omnichannel, ambitious, and priced per seat with a 3-seat minimum before the AI add-ons. Kynth Triage does one job: it reads your support noise, dedupes it, and drafts ranked, reproducible Linear tickets — for a flat $19 a month. Here's the honest comparison.

Pylon
From $59 per seat/mo (annual) — 3 seat minimum

Their published pricing, verified July 2026.

Kynth Triage
$19/mo flat — you keep 100%

No success fee, no usage meter, no demo call. 30-day money-back guarantee.

Pylon's Starter plan is $59 per seat a month on annual billing with a 3-seat minimum — a $177/mo floor before you add AI (AI Assistants are another $50 per seat/mo). Kynth Triage is $19/mo flat for the whole team, with the AI triage included in Pro.

What mattersKynth TriagePylon
Price$19/mo flatFrom $59 per seat/mo (annual), 3-seat minimum
Minimum monthly bill$19$177/mo (3 seats × $59, Starter annual)
AI in the base priceIncluded in ProAI Assistants +$50 per seat/mo; AI Agents from $100/mo
Omnichannel helpdesk (Slack, email, Teams, WhatsApp, chat)
Where a bug report ends upA deduped, ranked Linear ticket you approveAI-routed inside Pylon's own helpdesk
ARR-at-risk weighting on every ticketIncluded — pulled from HubSpotAccount Intelligence add-on: $10 per account/mo, 50-account minimum
Knowledge-base article drafting
Phone supportAdd-on: $35 per seat/mo
Self-serve — no demo call to startDemo-first
Guarantee30-day money-backNone published

The honest recommendation

Pick Pylon if…
  • You need a full omnichannel helpdesk — Slack Connect, Teams, WhatsApp, email, and chat in one queue — not just the bug-to-ticket pipeline.
  • You have the seats to justify it and want AI agents answering customers directly, with knowledge-base drafting in the same suite.
  • You're a scaling B2B support org that wants an enterprise vendor with onboarding and a team behind the rollout.
Pick Kynth Triage if…
  • Your real problem is the pipe from support noise to engineering — you want clean, ranked, deduped Linear tickets, not another helpdesk to live in.
  • A $177/mo three-seat floor makes no sense for your team — $19/mo flat covers everyone, AI drafting included in Pro.
  • You want to start tonight: live demo without an account, self-serve signup, 30-day money-back guarantee.
Try the live demo

Simple pricing. No surprises.

No per-seat pricing, no usage meters, no demo call — one flat price. No contracts. Cancel anytime. No credit card to start.

Free
$0

Log bug reports and work the ranked ticket queue by hand — free forever.

Pro
Most popular
$19/ month

Pro reads every report, dedupes it against your open queue, scores severity and the ARR at risk, and drafts the Linear ticket for you to approve.

  • Everything in Free
  • The AI runs the job for you
  • Priority processing

30-day money-back guarantee — if Pro doesn't pay for itself, full refund, no questions asked.

Isaiah KimBuilt by Isaiah KimA one-person product company, in the openSecurityTenant isolation enforced by the database30-day guaranteeIf Pro doesn't pay for itself, full refundShipping logWhat went live, dated — updated from real deploys